Delivery and Returns - Majen: Fast, Convenient and Reliable

At our company, we understand how important it is to receive your purchases on time and in perfect condition. Therefore, we strive to provide you with maximum comfort and convenience at every stage of the delivery of your watch. Check out our delivery terms and get everything you need for a pleasant shopping experience!

Delivery process

1. Order Processing: Once you place an order on our website, we will start processing it within 1-2 working days. If personalisation or customisation of the watch is required, processing may take additional time. We will be sure to notify you of your order status and estimated delivery date.

2. Packaging: Each watch is carefully packaged in protective packaging to ensure its safety during transit. We use quality packaging materials and check every detail before dispatch to ensure that your watch arrives to you in perfect condition.

3. Shipping Methods: We offer several shipping options so that you can choose the most convenient way for you:

  • Standard Shipping: Usually takes 5 to 7 working days. This option is suitable for those who are not in a hurry and want to save money on shipping.
  • Express Delivery: Fast delivery that takes 2 to 3 working days. Ideal for those who want to receive their watch as soon as possible.
  • Same Day Delivery: In some regions we offer same day delivery. Please check availability when placing your order.
  • Shipping Cost: Shipping costs are calculated based on your location and the shipping method you choose. We also offer free shipping on orders over a certain amount. You can find out more about the cost and conditions of free delivery by contacting us.

Tracking Your Order

Once your order has been dispatched, we will provide you with a tracking number that will allow you to follow its movement in real time. You can use this number on our shipping partner's website to get up-to-date information on the whereabouts of your order.

Returns and Exchanges

Return Policy: If for any reason you are not satisfied with your purchase or have received a faulty item, you may return the watch within 14 days of receipt. We will provide you with return instructions and provide you with a full refund or exchange the item depending on your preference.

  • Exchange Process: If you would like to exchange your watch for a different model or size, please contact our customer service team and we will assist you with the exchange process. We strive to make the exchange process as convenient as possible for you.

If you have any questions or need more information about shipping, feel free to contact our support team. We are always ready to assist you and provide you with the best service possible.